FAQs
  • How much does a web site cost?
  • There are quite a few factors that are going to affect the ultimate cost of your web site. These factors include how many pages you are going to have, if you will sell products on your website, the graphic work involved, and how interactive your future web site will be. You will also need web hosting and domain name registration.

  • How long does it take to have a web site designed?
  • The time frame is determined by the size of your web site, the complexity of your site design, and our current client design schedule.

  • Can I choose you to design my site and use my own web hosting?
  • Yes.

  • What is web hosting?
  • Web hosting is a monthly fee that you pay to have your site accessible on the Internet. We can provide web hosting for our clients.

  • What is site maintenance?
  • Maintenance is a fee paid monthly to keep your site updated with new content that you provide. Most good web sites have new content updated regularly. Fresh content is what will keep your visitors coming back.

  • What does it mean by revisions?
  • A revision constitutes any change, big or small, requested of your Ecommerce designer and their concept. A revision period will follow the initial draft created by your designer and each change, feedback and request will count towards your revision process.

  • Will we need to have a meeting in connection with the website design?
  • In the majority of cases a meeting isn't necessary and 90% of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the final result is exactly as you wish.

  • Once my website design is completed -what aftersales service do you offer?
  • We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date

  • Will my website design be" Search Engine" friendly?
  • All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

  • Can I have an e-commerce system?
  • Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. if you wish your customers' payments to be "cleared on line" we can interface to organisations like Worldpay, Protex or whichever third party you wish to use.

  • How do I update my website?
  • There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs. If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask GCW to carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this information at present. We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news. Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.

  • Do I need a database on my website?
  • This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

  • I hear that there are hidden costs associated with web design services. Is this true?
  • No. We discuss with you your website requirements and then price accordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

  • How do I get listed in Google?
  • It is free to submit to Google and you can do that here. We submit all websites we design to Google, Yahoo! and DMOZ.

  • What are the first steps in building a Web site?
  • After a client contacts us, we typically ask them to fill out a short questionnaire or ask them a few questions on the telephone. If we feel that sufficient information has been gathered, we then forward a proposal to the client. The proposal outlines lists what the client has asked us to do and outlines how Cool Bananas® will satisfy the client's wants and needs. The proposal may go through a couple of revisions after the first draft. After the client is satisfied with the proposal, we provide a contract with the terms of the proposal embodied into it.